Franchise - Online Support

Help Desk 24 x 7

   
  • Help Desk on franchisee panel.
  • All types of issues can be raised.
  • Department wise options.
  • Issues attended within 24 hrs.
  • Solution maximum within aweeks time.
  • Services beyond customer's satisfaction.
   
   
 

ERP Enterprise Resource Planning Video

   
  • Detail of process of operations for all on line facilities available
  • Videos designed to give step wise porcess to access on line panels
  • Both audio & video support with every video
  • Simlpe & easy to understand for every individual
   

Individual Dynamic Website

   
  • Individualized web site for every franchisee with personal URL.
  • It is dynamic and can be updated.
  • Exclusive NEWS bar to give information about Results, Examination dates, Admission date, Programs, etc.
  • A franchisee can update details about Director, Faculty, Results, Batches, Events, Contacts, etc.
  • Student can assess Result, Exam date, Events, online competations etc. by using specific password and ID.
   

Center Management System

   
  • Online Billing
  • Online attendance and management of staff
  • Online Inventory Management System
  • Online Batch records
  • Online SMS and E-mail facility
  • Online certification for students
   

Online Trainings

   
For uniform training across the country, online training is given:
  • Product knowledge - For better understanding of the concept.
  • Rigorous academic training - For quality teaching to the students.
  • Counseling training - For increasing walkins into admission
  • Marketing training - For improving the student strength.
  • Refresher training - For on going developments
   

Telecalling Management Software

   
  • TCM is designed specially to simplify the telecalling process.
  • You can maintain record of customers
  • Record of customers called
  • Record of customers to be called
  • Customers to be followed up later
  • Identification of different records in different color
   

MIS - Marketing Information System

   
  • A software designed to maintain controll on marketing staff
  • You can maintain record of Visits by Marketing staff
  • You can maintain record of customers to be followed up
  • You can maintain record of expenses incurred in marketing
  • You can maintain record of customers not interested
   
 
 


 



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